Physiotherapy

People ask us fairly often whether physiotherapy and physical therapy are actually different things. They're not. Physiotherapy is the term used across Canada, the UK, Australia and most of Europe. Physical therapy is the American term for the exact same profession. In some places you'll also hear fisio, fysio or kinesiotherapy. Same training, same regulatory standards, same idea underneath it all. We use physiotherapy because that's the term Ontario uses, but if you grew up saying physical therapy, you're in the right place.
At its core, physiotherapy is about movement. Not just stretching, not just exercises on a sheet of paper, but understanding why your body isn't moving or functioning the way it should, and building a plan to change that. It's a regulated healthcare profession here in Ontario, governed by the College of Physiotherapists of Ontario, and physiotherapists complete years of university-level training in anatomy, physiology, biomechanics and clinical assessment before they're licensed to practice on their own.
Who actually needs physiotherapy
The honest answer is more people than you’d think, and for more reasons than an obvious injury. Yes, we see a lot of people after a car accident, after surgery, or after twisting an ankle on the weekend. But we also see people who’ve had nagging back pain for two years and just got used to it. People who noticed their balance isn’t what it used to be. People recovering from a heart attack or a stroke who need to rebuild strength and confidence in their own body again. Athletes trying to get back to their sport the right way instead of the fast way. New parents dealing with pelvic floor symptoms nobody warned them about. Office workers whose neck and shoulders have been quietly getting worse for years without anyone ever asking why.
If something is stopping you from moving, working, playing sport, sleeping properly, or just going about your day the way you used to, that’s a reasonable thing to bring to a physiotherapist. You don’t need a dramatic injury to justify booking an appointment.
You don’t need a doctor’s referral
This surprises a lot of people who haven’t been to physiotherapy before. In Ontario, physiotherapy is what’s called direct access, meaning you can book an assessment with us without seeing your family doctor first. This has become the norm across most of Canada, Australia and increasingly the UK, as healthcare systems have recognized that physiotherapists are trained to assess, diagnose within their scope, and manage a huge range of conditions on their own. Some extended health insurance plans still like to see a referral for reimbursement purposes, so it’s worth a quick check with your provider, but there’s no clinical reason you need to wait for one before booking.
What your first visit is actually like
Wear something comfortable that you can move in. Athletic clothes and supportive shoes if you have them, since there’s a decent chance you’ll be asked to walk, bend, or demonstrate a movement that’s giving you trouble. We’ll start by talking, and this part matters more than people expect. We want to know your history, what’s changed, what makes things better or worse, what you’re actually trying to get back to. Then we’ll move into a physical assessment, looking at strength, range of motion, how you move, and where the actual problem seems to be coming from, which is often not exactly where the pain is.
By the end of that first appointment you should have a clear sense of what we think is going on and what the plan looks like from here. We don’t hand out a generic exercise sheet and send you on your way. The plan is built around your specific findings, your goals, and what you’re realistically able to do between sessions.
What treatment can involve
Physiotherapy isn’t one single thing, and a good treatment plan usually blends a few different approaches depending on what you need. Manual therapy, meaning hands-on joint mobilization and soft tissue work, is a big part of managing pain and stiffness, especially early on. Exercise prescription is the backbone of almost every plan we build, because strength and movement quality are what actually hold results over time, not passive treatment on its own. For certain conditions we’ll also use heat or cold, TENS to help manage pain signals, taping, or other modalities that support the main work rather than replace it. Education is a bigger piece than people expect too. Understanding what’s actually happening in your body, what’s safe to keep doing, and what to watch for changes how confidently people move through their own recovery.
A myth worth addressing directly: will exercise make it worse
This comes up constantly, particularly with arthritis, chronic back pain, and older adults generally. There’s a natural instinct to protect a painful joint by resting it and avoiding movement. In most cases that instinct works against you. Joints are built to move, and the muscles around them need regular loading to stay strong enough to actually support that joint properly. Inactivity tends to weaken those supporting muscles, which often makes things worse over time rather than better. The real skill in physiotherapy isn’t telling someone to exercise more in general. It’s figuring out the right kind, the right amount, and the right pace for your specific situation, so movement helps rather than aggravates.
Areas we focus on at RehabDNA
Physiotherapy as a profession covers an enormous range, from pediatrics to cardiac rehab to wound care. At our Newmarket clinic, our focus is on the areas where we see the most people and where we’ve built real depth of experience: back pain and sciatica, knee pain and osteoarthritis, pre and post-surgical rehabilitation including knee replacement, sports injuries and return-to-sport programs including Achilles and ankle rehab, neck pain and headaches, pelvic floor physiotherapy for both women and men, and balance and fall prevention for older adults. If you’re not sure which of these fits your situation, that’s a completely no
Getting started
If you’re dealing with pain, an injury, or something that’s just not moving the way it used to, the most useful next step is a proper assessment rather than guessing at it yourself or waiting to see if it resolves on its own. You can book directly online, no referral required, and most extended health plans are eligible for direct billing so you’re not paying out of pocket and claiming it back later.

Is physiotherapy the same as physical therapy?
Yes. Physiotherapy is the term used in Canada, the UK, Australia and most of the world. Physical therapy is the American term for the same regulated profession. Physiotherapists and physical therapists have equivalent training and scope of practice.
Do I need a referral to see a physiotherapist in Ontario?
No. Physiotherapy is direct access in Ontario, meaning you can book an assessment without a doctor’s referral. Some insurance plans may still request one for reimbursement, so it’s worth checking your specific plan.
Will physiotherapy hurt?
Some treatment, particularly manual therapy or early-stage exercise after an injury or surgery, can involve mild discomfort. It shouldn’t be severe or unbearable. A good physiotherapist works with you to find a level that’s productive without being excessive, and will adjust the plan if something isn’t sitting right.
How many sessions will I need?
This depends entirely on the condition, how long you’ve had it, and how you respond to the first couple of weeks of treatment. Your physiotherapist will give you a realistic sense of timeline once they’ve seen how you’re progressing, rather than a fixed number upfront.
Is physiotherapy covered by OHIP?
OHIP covers physiotherapy only in specific circumstances, such as for eligible seniors, children, and people recently discharged from hospital following certain conditions, and typically only through publicly funded clinics. Most private physiotherapy, including at RehabDNA, is covered through extended health insurance plans, and we offer direct billing for most providers.
